Privacy policy

Booth Box (B.Box) – Privacy Policy

Effective Date: October 2025

Thank you for choosing Booth Box (B.Box).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.boothbox.shop or make a purchase from us.

By accessing or using our website, you consent to the collection and use of information as described in this policy.

1. Information We Collect

We collect personal information that you provide directly to us, as well as certain information automatically when you visit or use our website.

a. Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Full name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (processed securely via third-party payment gateways)
  • Order details and purchase history
  • Messages or inquiries sent to our support team

We use this information to process your orders, provide customer support, and improve our services.

b. Automatically Collected Information

When you visit our site, we automatically collect certain data using cookies and analytics tools, including:

  • IP address
  • Browser type and version
  • Device type (desktop, mobile, tablet)
  • Referring website or URL
  • Pages you visit and time spent on each page
  • General location (city, state, or region)

This information helps us analyze website traffic, improve performance, and enhance user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your purchase, shipment, or account
  • To send order confirmations, invoices, and support messages
  • To improve our website, services, and customer experience
  • To personalize product recommendations or promotions
  • To comply with legal obligations and prevent fraudulent transactions

We will never sell, rent, or trade your personal information to third parties.

3. Sharing Your Information

We share information only when necessary to provide our services, such as with:

  • Payment processors (e.g., Shopify Payments, PayPal, or other authorized gateways)
  • Shipping partners and couriers (for order delivery)
  • Analytics and marketing platforms (e.g., Google Analytics, Meta Pixel, or TikTok Pixel)
  • Service providers who help operate our website and manage communications
  • This may include sharing limited data with TikTok and TikTok Shop for order fulfillment, advertising attribution, analytics, and platform compliance purposes.

Each third party is obligated to protect your data and use it only for the purpose of performing their designated services.

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve browsing experience and personalize content.

Cookies allow us to:

  • Remember your preferences and shopping cart contents
  • Analyze website usage and performance
  • Deliver relevant ads and marketing campaigns
  • By continuing to use our website, you consent to the use of cookies and similar technologies as described in this policy.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies enabled.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including:

  • Completing your purchase
  • Providing customer service
  • Complying with legal, accounting, or tax obligations

Once data is no longer needed, it will be securely deleted or anonymized.

6. Data Security

We take data security seriously and implement appropriate safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. 

This includes:

  • SSL encryption for data transmission
  • Secure payment processing via Shopify
  • Restricted employee access to personal data

However, no method of online transmission or storage is 100% secure. By using our site, you acknowledge that you understand these risks. Our website is hosted on Shopify, and personal data may be processed or stored on secure servers in the United States or other jurisdictions where our service providers operate.

7. Your Rights and Choices

A. Depending on your state or jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data (“Right to be Forgotten”)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us at privacypolicy@boothbox.shop.
We will respond to your request within a reasonable timeframe in accordance with applicable laws.

B. California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, or opt out of certain data uses. Booth Box does not sell personal information.

8. Email Marketing & Communications

By providing your email address, you consent to receive:

  • Order and shipping confirmations
  • Updates related to your purchases
  • Occasional promotional emails about new products or special offers

You can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting privacypolicy@boothbox.shop.

9. Children’s Privacy

Our website and services are not intended for children under 13 years of age.
We do not knowingly collect or store personal information from minors.
If you believe a child has provided personal data, please contact us immediately so we can delete it.

10. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Effective Date.”
By continuing to use our site after updates are posted, you accept the revised terms.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Email: privacypolicy@boothbox.shop
Website: www.boothbox.shop